Shipping Policy

At Elcera, we ensure your orders reach you safely and on time.

Order Processing Time

• All orders are processed within 1–2 business days.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods & Delivery Time

• We use trusted courier partners to deliver orders across India.
• Estimated delivery time: 3–7 business days depending on your location.
• You will receive a tracking number once your order is shipped.

Shipping Charges

• Prepaid Orders: Free shipping on all prepaid orders.
• COD Orders: Standard shipping charges may apply.

Order Tracking

Once your order is shipped, you will receive a tracking link via email and SMS.

You can track your order anytime using the provided tracking ID.

Lost or Damaged Items

In the rare case that your package is lost or damaged during transit, please contact our support team immediately at:

Email: info@elcera.com